Privacy Statement
This website highly respects users' personal information. We will strictly comply with relevant laws and regulations, take corresponding security measures, and do our best to protect the security and controllability of your personal information. In view of this, the service provider of this website, Wenzhou Zhongye Transportation Electric Appliance Co., Ltd. (hereinafter referred to as "we"), has formulated this "Privacy Protection Policy" (hereinafter referred to as "Privacy Policy") and reminds you:
If you choose to visit our website, you agree to accept our privacy policy.
1、 The information we may collect
1. In order to better provide you with goods or services, we may collect information about the services you use and how you use them, and associate this information, including:
(1) Personal information: such as name, birthday, phone number, email or account information, etc;
2) Financial information: such as bank account information;
(3) Transaction information: such as payment information for purchasing goods or services;
(4) Social information: Associate your social account information with your authorization and consent;
(5) Device information: We will receive and record device related information (such as device model, operating system version, device settings, unique device identifier, and other software and hardware feature information) and device location related information (such as IP address, GPS location, and sensor information such as Wi Fi access points, Bluetooth, and base stations that can provide relevant information) based on the specific permissions granted by you during software installation and use.
(6) Log information: When you use our service, the system will automatically collect detailed usage information of our service as relevant network logs for storage. For example, your search query content, IP address, browser type, telecom operator, language used, visit date and time, and records of the web pages you visited.
Please note that individual device information, log information, etc. are information that cannot identify the identity of a specific natural person. If we combine this type of non personal information with other information to identify the identity of a specific natural person, or use it in conjunction with personal information, during the period of combined use, this type of non personal information will be considered personal information. Unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de identify this type of personal information.
To show you the order information that has been generated, we will collect the order information generated during your use of our services for the purpose of displaying and facilitating your order management.
In order to contact you or help you solve problems, or record the solutions and results of related issues, we will record your communication information, such as the account you have communicated with, as well as the communication time, data, and duration.
2. We may collect your personal information indirectly
To confirm the transaction status and provide you with after-sales and dispute resolution services, we will collect your transaction, payment, and logistics information related to the transaction progress through the trading partner, payment institution, logistics company, etc. selected by you based on the exchange, or share your transaction information with the above service providers within the scope permitted by laws and regulations.
If you refuse to provide the above information or refuse authorization, you may not be able to use our corresponding services or display relevant information, but it does not affect browsing, search and other services.
2、 Our purpose of collecting and using information
We will collect and use your personal information for the following purposes:
1. Become our registered user
To become our registered user so that we can provide services to you, you need to provide your phone number, email address, and create a username and password. If you only need to use basic services such as browsing and searching, you do not need to register as our user and provide the above information.
2. Information push
To improve our products or services and provide you with personalized information search and transaction services, we will push product and service information based on your browsing and search history, device information, location information, order information, and your browsing, search preferences, behavior habits, location information, and other characteristics.
If you do not wish to receive the push messages we send you, you can unsubscribe at any time by following the relevant prompts.
3. Provide you with goods or services
To facilitate the delivery of goods or services to you, you need to provide the recipient's name, shipping address, contact phone number, ID information, etc. If we entrust a third party to deliver to you, we will share the above information with the third party. If you refuse to provide such information, we will not be able to complete the relevant delivery services.
You can order goods or services for others through this website, and you need to provide the aforementioned personal information of the actual purchaser. Before providing us with the aforementioned personal information of the actual purchaser, you need to ensure that you have obtained their authorized consent.
4. Provide you with security guarantees
In order to improve the security of your use of our services, protect the personal and property safety of you or other users or the public from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc., and more accurately identify violations of laws and regulations or relevant agreement rules of this website, we may use or integrate your personal information, transaction information, device information, relevant network logs, and information obtained by our partners with your authorization or shared in accordance with the law to comprehensively judge your account and transaction risks, verify your identity, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
5. Achieve the purpose of the contract and relevant legal and regulatory requirements
(1) To fulfill the obligations that you, as the contracting party, need to fulfill after entering into the contract with us;
(2) Realize the foreseeable legitimate benefits of entering into a contract;
(3) Comply with legal requirements.
3、 How do we collect information
When using this website, you may provide us with your information through phone, email, or other social media sharing methods, which may include:
1. Register as a user of this website;
2. Subscribe to the information on this website;
3. Purchase goods or services from this website;
4. Participate in research activities on this website;
5. Contact the after-sales service team of this website;
We or our third-party partners may use our own cookies to ensure the normal operation of the website, provide you with a better browsing experience, and recommend content that you may be interested in. Cookies help us identify you as our registered user, or save the information you provide us about your preferences or other information. You can manage or delete cookies according to your own preferences.
4、 How do we protect the security of your personal information
1. We have taken security measures that comply with industry standards and are reasonable and feasible to protect the security of the personal information you provide, and regularly conduct self checks on the protection of our users' personal information to prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, when exchanging data (such as credit card information) between your browser and server, it is protected by SSL (Secure Socket Layer) protocol encryption; We will use encryption technology to enhance the security of personal information; We will use trusted protection mechanisms to prevent personal information from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
2. The Internet is not an absolutely secure environment. Due to force majeure and various possible malicious means, even if we try our best to strengthen security measures, it is impossible to always ensure 100% security of information.
3. In the event of an unfortunate personal information security incident, we will inform you in accordance with legal and regulatory requirements of the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will also report the handling of personal information security incidents in accordance with regulatory requirements.
Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information. As long as you do not delete the shared information, the relevant information will remain in the public domain; Even if you delete shared information, the information may still be independently cached, copied, or stored by other users or third parties beyond our control, or kept in the public domain by other users or such third parties. Please consider more carefully whether to share or even publicly share relevant information when using our services.
5、 Overseas transmission of personal information
We may collaborate with various service providers globally based on business needs. Therefore, your personal information may be transferred between different countries. The laws of different countries may have different policies on personal information protection. If we transfer your personal information to different countries, we will strictly comply with relevant laws, ensure your privacy rights, and require our service providers to protect your personal information in accordance with our standards. If you would like to learn more about safeguard measures, please contact us.
6、 Personal information of minors
Minors under the age of 18 are not allowed to create their own accounts.
7、 Information collected without authorization or consent
According to relevant laws and regulations, collecting your personal information in the following situations does not require your authorization and consent:
1. Related to national security and defense security;
2. Matters related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. In order to safeguard the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain your consent;
5. The personal information collected is disclosed by you to the public on your own;
6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
7. Other circumstances stipulated by laws and regulations.
8、 We may share your personal information
We highly respect users' personal information and will not sell or rent any of your information to third parties for marketing purposes. We will only share your information with third parties in the following situations:
1. Provide your personal information to trusted partners: We hire other companies and individuals to perform certain functions on our behalf. For example: delivering packages, sending letters, emails or text messages, clearing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid search lists and links), handling credit card payment matters, and providing customer services. They have access to your information necessary to fulfill their duties, but cannot use this information for any other purpose.
2. Business Transfer: In order to continue developing our website business, we may sell or acquire stores, subsidiaries, or business units. In these transactions, user information is typically part of the transferred corporate assets, but this information (unless the user gives other consent) is still subject to any privacy statements made prior to the transfer. If this website or its affiliates or all of their respective assets are acquired, your information should be part of the transferred assets.
3. According to the requirements of laws and regulations or the demands of administrative and judicial authorities.
4. To safeguard the legitimate rights and interests of this website and its affiliates or users.
5. If you are a qualified intellectual property complainant and have filed a complaint, at the request of the respondent, you should disclose it to the respondent so that both parties can handle possible rights disputes.
Only by sharing your information can we provide the services you need or handle disputes or controversies between you and others. For example, in a transaction you create on this website, if either party fulfills or partially fulfills the transaction obligations and requests information disclosure, we will provide the user with necessary information such as the contact information of the counterparty as appropriate to facilitate the completion of the transaction or resolve disputes.
7. If you violate relevant laws, regulations, or agreements or rules of this website, you need to disclose them to third parties.
8. Obtaining your consent or authorization: In addition to the above provisions, you will be notified when information about you may be disclosed to third parties, and you will have the opportunity to choose not to share this information with third parties.
9、 How do you manage your personal information
Except for exceptions provided by laws and regulations, you may access your personal information on your own through the following methods:
Account Information - If you wish to access or edit your personal profile and payment information in your account, change your password, etc., you can perform such operations through the "Personal Center" by logging into your account.
Order information: You can check your order records, transaction records, etc. on this website.
If you are unable to access such personal information through the above path, you can contact us at any time through our website customer service. We will reply to your access request within 10 working days.
10、 Your rights
You have the right to access, transfer, query, correct, and delete the personal information you retain on this website. At the same time, you can also request that your personal information be used for specific purposes, including sending you marketing information.
We will comply with any applicable laws to enable you to exercise your rights appropriately. Due to certain limitations, we may not be able to fulfill your request in a timely manner. If you have any requests related to your personal information, such as accessing, transferring, querying, correcting, and deleting your personal information and account, or have any questions about your personal information, you can contact us with the following information and make a request. Chinese customer service email: info@wzzhongye.com .
11、 Marketing
We enjoy communicating with you, so that based on your shopping preferences, we can use our personal information database to send you marketing information through email, phone, and postal methods based on your product preferences. Some of the information is customized for you based on your previous browsing and purchasing history and other information.
If you no longer wish to receive our marketing messages (or would like to reselect), you can contact us at any time to change your preferences, and by clicking "unsubscribe" or upgrading your account settings in any email, you can no longer receive marketing messages. If you cancel your marketing subscription, we will contact you periodically for service information feedback (such as confirmation of order and delivery information and information about your legal rights).
You may also see information about us on third-party websites, including social media. When you see our ads on social media, it means we authorize them to display ads to our customers or people who match our customer characteristics. If you want to no longer see these customized ads, you can change the privacy settings of your browser and third-party websites.
12、 Changes to this Privacy Policy
Our privacy policy terms may change from time to time. For significant changes, we will provide significant notifications (including prominently displaying them on our homepage or notifying you via email or even pop ups). If you continue to use our services, you agree to be bound by the revised privacy policy.
13、 Contact Us
If you have any questions about this privacy policy or this website, you can consult our customer service at any time.